Frequently Asked Questions

General

True Tree is a wellness brand offering high-quality, plant-based supplements, including botanicals, mushrooms, and natural extracts.

We work with trusted suppliers across the UK, the Caribbean, the Himalayas, and specialised producers in China for functional mushrooms.

Our products are made using naturally derived ingredients, selected for their quality and consistency.

Product & Usage

Each product includes specific directions on the label. Always follow the recommended serving size.

Many of our products can be taken together, but we recommend starting slowly and consulting a healthcare professional if unsure.

This varies depending on the product and the individual. Consistent use is recommended.

Safety

Our products are sourced carefully and produced to high standards. However, if you are pregnant, breastfeeding, taking medication, or have a medical condition, consult a healthcare professional before use.

Most people tolerate our products well. If you experience any adverse effects, discontinue use and seek medical advice.

Many of our products are suitable for vegans. Please check individual product labels for confirmation.

Quality

We aim to keep formulations clean and avoid unnecessary fillers where possible.

We work with trusted suppliers and aim to maintain consistent standards across all products.

Orders & Delivery

We currently ship within the UK.

Delivery times will be shown at checkout, but typically range between 2–5 working days.

For hygiene and safety reasons, we do not accept returns on opened products. Please contact us if there is an issue with your order.

Can’t find the answer you looking for?

Feel free to contact us and submit your query. We will get back to you as soon as possible to your email. Thank You